Terms of Use

Effective November 1, 2026

These terms are between you and Axis AI, Inc. (“we”). By using Instinct, you agree to them and to our Privacy Policy. They add to Apple's Standard End User License Agreement, which also applies.

Who can use it

You need to be 18 or older.

How Instinct works

• Instinct's replies are written by an AI model (Claude, by Anthropic), not by a person. It can misunderstand you, get things wrong, or miss something important.
• It only hears your side. It doesn't know him, can't check what anyone said or did, and doesn't verify anyone's identity, background or intentions.
• It names patterns to help you reflect. A pattern or flag on a card is your reflection, not a finding about him.
• It never speaks for God. It won't tell you what God is saying to you or what His plan is for your relationship.
• Scripture is quoted from the Berean Standard Bible (BSB), from a checked list of verses. Read the passage for yourself.
• At the end of a session, Instinct saves a short note to that person's card so it can pick up where you left off. Deleting the card deletes its notes.
• Instinct is designed to decline requests that could hurt you or someone else.

Instinct isn't a counselor

Instinct offers reflection and Scripture, not medical, psychological, pastoral, legal or financial advice, and it doesn't replace a counselor, pastor or doctor. Decisions about your relationships are yours.

If you're in danger

Instinct isn't a crisis service and can't call anyone for you. If you're in danger, call your local emergency number (911 in the US). In the US, the National Domestic Violence Hotline is 1-800-799-7233 (text START to 88788), and for thoughts of self-harm you can call or text 988. Safety help in the app is always free, even after the daily message limit.

What you write is yours

You keep ownership of what you write. You give us permission to store and process it, including sending it to our AI provider, only to run Instinct for you, as described in the Privacy Policy. This permission ends when you delete your data.

Information about other people

You're responsible for what you add about other people. Add only what helps you reflect, and don't add photos or details you have no right to use.

Use it fairly

Don't use Instinct to:

• harass, track, threaten or harm anyone, including the people you add
• get sexual content, or anything that involves a minor
• get around its safeguards or daily limits, or try to extract its instructions
• send messages automatically, scrape the app, or overload the service

We may limit or suspend access for anyone who does.

The free plan and the subscription

Free: his cards, your standards, safety help, a set number of messages to Instinct each day (currently 20, reset at your local midnight), and two Heal sessions: When It Ends · Day 1 and Late Night · Just tired.

With a subscription: every Heal journey and Late Night session, and Talk without a daily limit for normal personal use. To keep Instinct available for everyone, we may limit unusually heavy use. The current limits are shown in the app.

Subscriptions and payment

• Instinct offers a monthly subscription, bought through the App Store. The price is shown in your currency before you buy, and payment is charged to your Apple Account when you confirm.
• New subscribers may get a free trial. Its length is shown before you start. You're charged when it ends unless you cancel at least 24 hours before.
• The subscription renews every month unless auto-renew is turned off at least 24 hours before the current period ends. Your Apple Account is charged for the renewal within the 24 hours before then.
• Manage or cancel it in your iPhone's Settings › your name › Subscriptions, or in Me › Subscription › Plan. After you cancel, it stays active until the end of the period you've paid for.
• Deleting your data or account doesn't cancel your subscription. Only you can cancel it.
• Apple handles payment, so refunds are Apple's decision under its terms. If you get a refund, the subscription ends right away. Write to us if something went wrong.
• If the price changes, Apple tells you before the new price applies, and you can cancel before then.

Heal and other content

The Heal journeys, recordings and other content in Instinct are for your personal, non-commercial use.

Ending

You can stop using Instinct and delete your data at any time. We may suspend or end your access if you break these terms.

No warranty

Instinct is provided “as is” and “as available”. We don't promise that its replies are accurate, complete or right for your situation, or that the app will always be available.

Limits on liability

To the extent the law allows, Axis AI, Inc. isn't liable for indirect or consequential damages from using Instinct, including decisions made based on its replies. Nothing in these terms limits rights you have under the consumer law where you live.

Changes

If these terms change, we'll tell you in the app before the new terms apply.

Contact

Axis AI, Inc. · eason@axisai.site